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Our terms and conditions of all sale

Prices

Prices are subject to change without notice.

Shipping Cost

Due to economic fluctuations we reserve the right to adjust freight costs upon processing of your order, even if payment was received. This is now standard with online vendors.

Shipping Carrier

Unless special arrangement is made, we ship via FedEx exclusively. If the total weight of your order is more than 150 lbs, there is a chance that we would need to adjust shipping cost and bill you the difference prior to shipping.

 

 

WARRANTY

 

Warranty

All CSS Tech products are warranted for one year from the invoiced purchase date. Warranty covers parts and labor for one year. Warranty does not cover any items that have been mishandled, misused or damaged.

The product can be returned for a refund only 30 days from the invoiced purchase date.

  • Shipping cost and insurance for warranty service items are buyer's responsibilit

 

Defective items can be returned for refund or replacement with the following restrictions:

  • All products must be returned in original condition including packaging, documentation, manuals, and accessories.
  • Special order items can only be returned for exchange if defective. No returns or refunds will be accepted on special order items.
  • All warranty repair or replacement items will be returned back to buyer by FedEx ground service.
  • Returned items for refund that are found to be non-defective will be subject to 20% restocking fee. Shipping and insurance fee are non-refundable.
  • Warranty on all items that have been mishandled or damaged is voided.
  • Items that are determined to be free from damage will be exchanged or refunded. (See Returns Section)
  • Warranty does not apply on physical damaged item. If item was damaged during shipping, buyer must contact FedEx and CSS Tech within one business day after item was delivered.

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